For additional information about California EBT, visit:
www.ebtproject.ca.gov


If your card is lost or stolen, or if you need to change your PIN:

     Call (877) 328-9677

Lost, Stolen, or Damaged Cards

If your card is lost, stolen, or damaged call Customer Service right away at (877) 328-9677.

The customer service representative will stop the use of your card and will tell you how to get a new EBT card. It is important that you call Customer Service immediately because if someone uses your card and PIN to get benefits, these benefits will not be replaced. You must call Customer Service to report a lost or stolen card; do not call your county office.

If your EBT card is not working and you believe you still have benefits available, your card may be damaged. You should request a replacement card as soon as possible by either calling the Customer Service telephone number listed above or contacting your county office.